90 Day Cold Reactivation — Recover 90-180 day absent members
Campaign goal: Re-engage long absent members/leads with a fresh reason to return.
When to use it: Monthly.
Recommended audience filters:
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Last visit = 90–180 days ago
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Status = Former member OR dormant lead
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Exclude: hard-bounced, opted-out, DNC
Sample SMS copy (sequence):
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“Hi {first_name}—it’s {staff_name} from {studio_name}. We’ve added new classes + new times since you last came in. Want to try a comeback session? {offer_link}”
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(5 days) “Curious what’s changed? Reply with your goal and I’ll point you to the best program.”
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(10 days) “Last note—here’s the comeback offer if you want it: {offer_link}. Reply STOP to opt out.”
Expected outcomes: Some wins from a cold list; list hygiene via opt-outs/non-responses.
Suggested frequency: Max monthly for this segment.